Effective Date: 11/20/2025
Organization: Agape Helpers (DBA of New GateWay Solutions Corporation)
Section 1: Privacy Policy
Agape Helpers is committed to honoring your privacy and protecting the personal data you share with us. This policy outlines how we collect, use, and protect your data across all our platforms and services in pursuit of our Christ-centered mission to support seniors aging in place with dignity.
Where We Collect Information
We may collect information from you through:
- Our website hosted on GoDaddy/WordPress
- Our ministry app at https://agapehelp-platform.web.app for applications, volunteer profiles, AH Pro services, and service opportunities
- Donation tools hosted by Givebutter.com
- SMS text communications at 619-485-8540
- AI-assisted tools and chat-based services
What We Collect (voluntarily shared):
- Contact information (name, email, phone, address)
- Senior needs, service interests, and availability
- Volunteer or professional experience (for AH Pros)
- Donation details and preferences
- Location data (ZIP code, city)
- User-submitted content in forms or AI interfaces
Note: Most fields are optional. You may share as much or as little as you’re comfortable with. Providing more detail helps us serve you better, especially through AI-powered assistance.
How We Use Your Information
We use your information to:
- Respond to requests for support or service
- Connect volunteers and AH Pros with opportunities
- Deliver ministry updates, prayer requests, and event info via SMS or email
- Process donations and send acknowledgments
- Analyze anonymized data by ZIP code to identify areas of need
- Improve our outreach, systems, and community impact
We may retain anonymized summaries (e.g., “25% of needs in ZIP 92105 involve transportation”) for ministry evaluation and reporting purposes.
Data Security
- Your information is stored securely using encrypted and access-controlled systems
- Access is limited to authorized Agape Helpers staff or trained volunteers
- We never sell or rent your data
- Givebutter donations are protected by their own secure systems (Givebutter Privacy Policy)
Your Rights
You have the right to:
- Access, correct, or delete your data
- Unsubscribe from communications at any time
- Request that your information not be retained
To exercise these rights, contact us using the information below.
Section 2: SMS Text Messaging Terms
By opting into SMS updates from Agape Helpers via 619‑485‑8540, you agree to these terms:
Consent
You consent to receive occasional texts about ministry news, senior support needs, volunteer service, and event reminders.
Message Frequency & Rates
- Messages are typically sent 1–4 times per month
- Standard message/data rates may apply per your carrier
Opt-Out
- Text STOP to unsubscribe at any time
- Text HELP for assistance
Data Handling
- We retain your phone number and opt-in record
- Your number is never sold or shared for marketing
- Communications comply with federal and carrier SMS regulations
Section 3: AI and Optional Data
To enhance support and responsiveness, some of our services use AI technology. Here’s what you should know:
Optional Use of AI Tools
- You may interact with AI-powered tools to receive help, generate suggestions, or explore solutions
- The usefulness of these tools depends on the information you provide
- You are never required to share personal or sensitive details
Use of AI APIs (OpenAI, Perplexity)
We may use third-party APIs from OpenAI and Perplexity.ai to process text inputs and provide relevant responses.
- These services may temporarily process your inputs in accordance with their own privacy policies:
- Personally identifying information is not shared with these tools unless clearly necessary to fulfill your request
- We anonymize or limit data where possible to maintain your privacy
- If you prefer not to have data shared with AI systems, you may use traditional forms or contact us directly
Questions or Data Requests?
We’re here to serve with openness and care. Please reach out if you have questions, requests, or concerns.
Agape Helpers / New GateWay Solutions Corporation
📍 855 3rd Avenue, Suite 330, Chula Vista, CA 91911
📞 619-485-8540
✉️ info@agapehelpers.org